FAQs

SHREDDING AND DESTRUCTION

  • Please see the Contact Us section of the website.

  • Please see the What to Shred section of the website.

  • We charge by the box. By “box”, we’re referring to a Single Banker’s Box– they measure about 10”x12”x16”.

  • A: Bring your paper to us in paper or plastic bags, odd-sized boxes, bins, or any other type of container. We’ll just measure it out with our bins once you arrive.

  • A: Yes. If you want them, you may have them back. If you don’t want them, we’ll gladly recycle them for you at no additional cost.

  • A: All of those things are completely fine– leave them in. <em>What we do need to avoid is “hard steel”</em>, such as a 3-ring binder, or a crowbar. If you have any hard steel mixed in with your paper, please remove it before you arrive.

  • A: Just put those things into a separate container, and we will gladly shred those for you too. We prefer to avoid mixing them with the paper, because the paper won’t recycle properly.

  • A: Yes you can watch us shred. Additionally, we’re proud to offer digital camera monitoring, and a hypersensitive alarm system with 24-hour police department monitoring.

  • A: All shredded/processed material is recycled with northern California recycling companies.

  • A: You can visit the Contact Us section of the website to discover more ways to get in touch with us, or you can always feel free to visit our office!

ELECTRONICS RECYCLING

  • A: Yes.

  • A: Computers, TVs, Monitors, Fax machines, Copiers, Phones, and anything else along those lines. We will also take small miscellaneous items like computer components, cables, cords, mice, keyboards, etc.

  • A: No. We are unable to accept household appliances like Vacuum Cleaners, Microwaves, Toasters, Refrigerators, Heaters, or A/C units at this time.

  • A: Absolutely it’s safe. When you bring a computer to us for recycling, we will remove the hard drive (the ONLY part of the computer that contains personal information) and will put it through our product shredder for you. To remove and shred the hard drive, we charge a small fee, depending on how many hard drives you need to have destroyed.

  • A: At this time we are unable to take hazardous materials like this.

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